Leo

This is a logo of a new service within our mediation provider organization (ADR Center) to manage by telephone and online mediation on small claim using a E-Filing piattaform. We provide this services under a legal authorization of the Italian Minister of Justice. By law, consumers having a dispute with a Telecom operator must attempt a mediation before sue in court. Because the small amount of the dispute involved, the consumer can easily call our numer from home, submit his requests vs the Telecom operator and check by internet the status of the dispute. We wil try to mediate. At the end we issue a legal bind document to proced to the court or an agreement. We will launch the service, also to solve other small claims (not only with Telecom company).

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Executive training and consulting in negotiation skills, mediation, deal making.