Hello,
Our Contact Us section states:
Please provide us with as much information to get the best responsible response.
You will receive a response within one business day.
Please note that our support team available Monday-Friday, and emails sent Friday afternoon will be responded to first thing Monday morning.
https://logotournament.com/help/contactusWe are approximately 7 hours behind Greece. We did not get to this issue in our email stream until early afternoon EST. Sorry for the inconvenience.