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Anyone answers to client's issues officialy?

 
Client
Hello,

we would like to know if, and whether, the administration team or anyone who acts as an official representative of the Logotournament.com cares to answer to a support issue of ours, that started last night. Since then, we have contacted twice, once using the contact form and once directly by sending email to support at logotournament dot com. No response. (we have marked them us urgent).

Thank you,
MotoGreece team
9 years ago
 
LogoTournament Staff
Hello,

Our Contact Us section states:

Please provide us with as much information to get the best responsible response.

You will receive a response within one business day.

Please note that our support team available Monday-Friday, and emails sent Friday afternoon will be responded to first thing Monday morning.

https://logotournament.com/help/contactus

We are approximately 7 hours behind Greece. We did not get to this issue in our email stream until early afternoon EST. Sorry for the inconvenience.
9 years ago
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