Help Client HelpClients Designer HelpDesigners Contact Us Probation Accounts – Why are my designs not being logged? Return to Designer Help Probation account entries are all logged. Before contacting Support, wait 24 hours. The site refreshes and will update your entry history.If there is a problem with your total entries when your probation term ends, we can extend the probation term. Please simply let us know the situation and we can help.