- The client has not yet clicked the Approval button - if you are unsure, please contact Support. The Client has 7 days to do that after the winner is chosen. Do not contact Support before 7 days.
- Check your address information as registered with Paypal. Payment can only be sent to regions / countries that are on Paypal's list of accepted areas.
- The contest has an "Administrator Hold". There will be a message if that is true - contact Support
- Your account has a special "Hold Payment" flag. If your payment is not showing, contact Support
- You have not downloaded your payment from the Payments Tab in your account.
- You are a newer Designers and are subject to the payment delay for new Designers.
- You are banned and cannot access your account.
If you are unsure, please inquire at Support. Please always provide a link to the contest you are asking about.